SHIPPING POLICY

Shipping Policy – AGLOS

At AGLOS, we aim to provide a straightforward, transparent and reliable shopping experience.

Order Processing

Orders are processed after payment confirmation. Once an order has been prepared and handed over to the carrier, customers will receive available shipping and tracking information.

Processing times may vary during busy periods, promotions, public holidays or exceptional events.

Delivery Times

Estimated delivery times are shown at checkout or in the shipping information on our website. These are estimates and may change due to circumstances beyond our control, including carrier delays, customs checks, weather conditions and public holidays.

Tracking

Where available, customers will receive a tracking number or link after dispatch. Tracking updates may take several hours to appear.

Incorrect Address

Customers are responsible for checking their delivery address before placing an order. If you notice an error, please contact our customer service team as soon as possible. We cannot guarantee changes after an order has been processed or dispatched.

Order Not Delivered

If there is a delivery problem, contact our customer service team. We will investigate using the available tracking information.